Frequently Asked Question
Frequently Asked Questions
Below is a list that may assist you with some of our more frequently asked questions. Unless otherwise stated, all inquiries must be made during normal business hours Monday through Friday 8:00 am to 5:00 pm. We are closed from 12:00 pm - 1:00 pm daily. Our administrative assistant is in the office throughout the day to assist you and direct your questions appropriately. The building is locked after hours, but you may contact our Emergency Communication Center at (540) 459-6101 if you wish to speak to an officer.
The police department requests a written request and proof of identification before releasing a copy of an accident report. A copy of an accident report is free to the individual involved in the accident or vehicle owner. There is a $10.00 fee to insurance companies. It is recommended that you call before coming to the police department to make sure the report is ready for pick-up.
Automatic License Plate Reader
- What is an automatic license plate reader (ALPR)? ALPRs use specialized technology to capture license plate and vehicle description information of vehicles traveling through the system’s field of view.
- What is the background of this program? In 2023, the Virginia Criminal Justice Services Board approved the issuance of state American Rescue Plan Act (ARPA) funds to over 30 jurisdictions, including Woodstock, through the DCJS Police Equipment Grant for implementation of automatic license plate reader technology. Woodstock is implementing the ALPR technology along some of the highest trafficked locations on Route 42 and Route 11 to aid with crime resolution.
- How does the system work? Are the systems recording everything that passes? The Flock system captures a still-image of the make, model and license plate information of vehicles that pass along the street in the system’s field of view. The field of view is typically one and a half lanes of traffic moving in a single direction. The system only captures license plate and vehicle description (make, model, color, etc.) information of vehicle traversing through a location with the camera system. The system does not identify any individual or access any person’s personal information through its analysis of license plate characters.
- How long is information retained, who has access and where is the information shared? The information captured by the cameras is encrypted by the Flock system and is only held for 30 days, unless the data is part of an active police investigation. The local law enforcement agency has discretion to share information with another law enforcement agency to assist an investigation.
- How does Flock protect the information collected? Flock Safety does not share or sell information collected within the system to any third parties. The sharing of vehicle information from Woodstock cameras can only be shared with another law enforcement agency upon approval by the Woodstock Police Department. Flock Safety does not access or review the information collected unless specifically asked by the responsible local law enforcement agency.
- What accountability exists for the data collected and accessed in the system? Every search conducted within the system requires a specific law enforcement reason and the system contains an audit log of all searches to prevent improper use.
- Why are these ALPRs beneficial to law enforcement? This technology is beneficial for resolution of a wide range of police concerns such as assisting law enforcement looking for a specific vehicle description associated with a crime, resolving Amber and Silver Alerts, locating stolen vehicles, etc.
- Are these cameras used for speed enforcement or running of red stop lights? No, the cameras in use in Woodstock are not capable of determining traffic moving violations, such as speeding or running a stoplight/stop sign or any other traffic enforcement. As a result, this system is not capable of issuing tickets or other enforcement for moving violations.
Woodstock Police Department does not release criminal history information to non-law enforcement personnel. However, criminal history information in Virginia can be obtained by visiting the Virginia State Police website. Download and complete VSP form SP-167 and mail it along with a check made payable to 'Virginia State Police' to:
Virginia State Police
Central Criminal Records Exchange - NF
P.O. Box 85076
Richmond, Virginia 23261-5076
If you have specific questions you can call (804) 674-6718 or email them to Criminal Record Check at e-mail.
Driver's history records are available from the Virginia Department of Motor Vehicles. You may request a copy of your driving record or vehicle record from DMV. Federal and state laws specify what information DMV keeps, how long it is kept and the circumstances under which it may be released. Inquiries can be made online, by mail or in person. The Woodstock DMV is open Monday through Friday 9:00 am to 5:00 pm and is located at: Woodstock DMV
714-A N. Main Street
Woodstock, Virginia 22664
Woodstock Police Department offers fingerprinting services to the public. Persons needing fingerprinting for employment or criminal justice reasons may come by the office during normal business hours. Persons needing to be fingerprinted for a criminal offense or for a sex offender registry or update may do so at the Shenandoah County Jail 24 hours a day.
Shenandoah County Jail
109 W. Court Street
Woodstock, Virginia 22664
If you were the victim of a crime in Woodstock, you can contact the Woodstock Police Department Administrative Assistant during normal business hours and request an Offense Verification Report. The cost is $10.00. The Woodstock Police Department does not release copies of our criminal offense reports or complaints without a court order, because they may contain confidential information.
Private Property Towing
The owner, his agent or person in lawful possession of the property may request a vehicle be removed from a property if it does not have permission to be on the property.
Property may be collected for various reasons by the Woodstock Police Department. The main reasons are for evidentiary and safe keeping purposes.
If your property was collected by the department and you wish to have it returned, the owner must come by the police department during normal business hours. Although not required, an appointment is highly recommended unless you have made arrangements with an officer. Property will only be released to its owner. Proper identification must be provided and proof of ownership may be required.
When wanting to retrieve your property, keep in mind that, if the property was collected as evidence, the criminal case must be completely resolved before the property may be released.
* The release of firearms will only occur if the owner is allowed to possess the firearm.
Protective orders are legal documents issued by a judge or magistrate to protect the health and safety of a person who is alleged to be a victim of any act involving violence, force or threat that results in bodily injury or places that person in fear of death, sexual assault or bodily injury.
In Virginia, there are 3 kinds of Protective Orders that can protect you and others in your family or home:
- Emergency Protective Order (expires at the end of the third day following issuance or the next day court is in session, whichever is later)
- Preliminary Protective Order (lasts 15 days or until a full hearing)
- Protective Order (may last up to 2 years)
Additional information may be obtained by visiting the website of Virginia's Judical System or by contacting our local courts in Shenandoah County. Keep in mind Juvenile and Domestic Relations District Court handles protective orders involving family or household members and juveniles hereas General District Court, generally speaking, handles all other protective order matters.
General District Court
215 Mill Road, Suite 128
Woodstock, Virginia 22664
Monday - Friday 8:00 am - 4:00 pm
Juvenile and Domestic Relations District Court
215 Mill Road, Suite 228
Woodstock, Virginia 22664
Monday - Friday 8:30 am - 4:00 pm
The Code of Virginia requires officers to impound vehicles for a variety of reasons. If you are the owner of a vehicle that has been impounded and have questions as to its whereabouts, you can contact the Emergency Communications Center at (540) 459-6101. In some circumstances a vehicle may be released prior to the expiration of the impoundment. You must petition the courts to fulfill this request. More information can be obtained by contacting the General District Court at (540) 459-6130.